TERMS AND CONDITIONS www.zdapartizanske.com

GENERAL TERMS AND CONDITIONS AND CLAIMS PROCEDURE FOR THE ONLINE STORE WWW.ZDAPARTIZANSKE.SK


The operator of the online store at the domain www.zdapartizanske.com is:
ZDA Partizánske s.r.o, company registration number: 36325562, Tax ID: 2020140529, VAT ID: SK2020140529 pursuant to §4, bank details: Všeobecná úverová banka: SK98 0200 0000 0038 8465 8257, registered under the file no. 19346/R in the Commercial Register of the District Court Trenčín/District Office Prievidza, the Trade Register number: 305-6154, obujsa@zdapartizanske.sk, +421 903 582 041. Supervisory authority: Slovak Trade Inspection (Slovenská obchodná inšpekcia, Hurbanova 59, 911 01 Trenčín, Supervision Department, phone no. 032/640 01 09, fax no. 032/640 01 08.

Article I – Definitions
Seller – ZDA Partizánske s.r.o. company, which, when concluding and performing the purchase agreement, acts within the subject of its business activity on its own behalf and own account and sells the goods through its online store
Consumer – a natural person purchasing the goods through the online store located at the domain www.zdapartizanske.sk and who does not use the goods for work, occupation or business purposes
Online store – the Seller’s online store located at the domain www.zdapartizanske.sk
Goods – the goods offered by the online store
Order – the act of the Consumer in relation to the online store expressing the will of the Consumer to purchase goods in the online store
Price – the total price specified in the order, in particular the price for all goods ordered by the Consumer listed in the order, as well as VAT and other taxes and fees and including shipment costs
Shipment costs – the price for shipping the goods to the Consumer and, where appropriate, for handling of the goods (e.g. carrying the goods to the Consumer’s door)
GTC – the General Terms and Conditions herein

Article II – General Provisions
The GTC herein govern: the process of purchasing the goods by the Consumer through the online store, terms and conditions of sale and purchase of the goods through the online store of the Seller, rights and obligations of the contracting parties, i.e. the Seller and the Consumer, arising from the purchase agreement concluded between these parties, the subject of which is the purchase and sale of the goods through the Seller’s online store.

Article III – Order and Agreement Conclusion
The Consumer orders the goods from the Seller through the online store located at the domain www.zdapartizanske.sk.
The description of the particular goods, their characteristics, availability in stock and price are listed in the online store at the particular goods.
The Consumer orders the goods from the Seller through the online store, following the instructions given in this online store.
After pressing the “ADD TO CART” button at the particular goods the ordered goods will be automatically added to the cart of the relevant Consumer. The cart of the particular Consumer is available for review to the Consumer during the entire order creation process.
The Consumer may choose the goods’ shipment method in the cart view, as per options offered by the Seller.
Prices of the goods are increased by VAT and shipment costs according to the selected shipment method, if the Seller offers several methods of goods shipment.
The Consumer completes the order by pressing the “Order with the payment obligation” button. Before that, the Consumer shall read through the GTC herein and confirm this by clicking on the “I confirm to have read the General Terms and Conditions of the www.zdapartizanske.sk online store” button.
By sending the order, i.e. by clicking on the “Order with the payment obligation” button the Consumer confirms at the same time that he/she has read/been informed by the Seller on the goods’ properties and total price, which he/she shall pay to the Seller.
After creating an order, this order will be registered in the online store system. The Seller sends to the Consumer’s email address, provided by him/her in the registration process, the following order confirmation including the order information, the General Terms and Conditions valid and effective at the time of the order creation by the Consumer, as well as the Claims Procedure, which is a part of the General Terms and Conditions.
By delivering a confirmation of receipt of an order pursuant to paragraph 11 of this Article of the General Terms and Conditions along with other documents to the Consumer, the purchase agreement for the goods is deemed concluded, while its subject is the delivery of the goods specified in the order for the price listed therein, under the conditions provided in the documents in compliance with the paragraph 11 of this Article of GTC.

Article IV – Payment and Delivery Terms
All prices of the goods in an order and in the online store are including VAT. The price as specified in the order can be paid by the Consumer: a) by cash on delivery b) by wire transfer – Všeobecná úverová banka: SK98 0200 0000 0038 8465 8257 c) by GoPay payment gateway.
The Seller does not charge any fee for the payment of the price. However, the Seller has informed the Consumer that individual subjects ensuring the execution of the price payment may charge payment fees.
The payment means the moment of crediting the price amount to the Seller’s bank account.
The Seller undertakes to deliver the ordered goods to the Consumer within 5 business days after the price payment. The Seller shall deliver the ordered goods to the Consumer to the address provided by the Consumer in the order as a delivery address.

Article V – Information on the Right of the Consumer to Withdraw from the Agreement
1. The Consumer shall be entitled to withdraw from the agreement without giving any reason within 14 calendar days after receiving the goods, while this period is considered fulfilled if the withdrawal notice (included in these GTC) was sent to the Seller on the last day of the period at the latest. The goods are considered received by the Consumer when the Consumer or a third party authorized by him/her, except for the carrier, receives all parts of the ordered goods or if: a) several goods ordered by the Consumer in one order are delivered separately, as of the receipt of the goods delivered last, b) the goods delivered consist of several parts or pieces, as of the receipt of the last part or piece of the goods, c) the goods are delivered repeatedly during a specified period, as of the receipt of the first delivered goods.
2. The Consumer may execute his/her right to withdraw from the agreement under the paragraph 1 of this Article of the GTC herein as follows: in writing, at the above address of the Seller and at the same time via e-mail at obujsa@zdapartizanske.sk.
3. The Consumer shall be entitled to use the form in Annex 1 of these GTC to withdraw from the agreement. In case the Consumer exercises his/her right to withdraw from the agreement under the paragraph 1 of this Article of these GTC, he/she shall return the goods to the Seller by sending them to the Seller’s head office address specified in these GTC no later than 14 days after he/she exercised his/her right to withdraw from the agreement.
4. In case of withdrawing from the agreement under the paragraph 1 of this Article of these GTC the cost of returning the goods shall be borne by the Consumer, including the cost of returning the goods that cannot, due to their nature, be returned by mail shipment.
5. The returned goods may not be damaged and shall be sent to the Seller together with the proof of purchase, complete accessories, documentation etc. The Consumer shall be liable for a reduction in value of the goods that has not incurred by a normal wear within use in the withdrawal period under the paragraph 1 of this Article of these GTC.
6. The Consumer has the right, upon receipt of the goods within the withdrawal period, to unpack the goods and try them in an appropriate manner to examine their properties and functionality.
7. The Seller shall return, within 14 days after the delivery of the Consumer’s withdrawal under the paragraph 1 of this Article of these GTC, to the Consumer all payments related to the withdrawal from the agreement and received from the Consumer under the agreement or in relation with it, including shipping, delivery, postal and other costs and fees. The Seller shall return the payment to the Consumer under the preceding sentence by the same method as used by the Consumer for the payment for the goods, unless the Seller and the Consumer agree otherwise. However, the Seller shall pay to the Consumer for the cost of shipping, delivery and postage only to the extent of the cheapest common delivery method offered by the Seller, regardless of the delivery method chosen by the Consumer. The Seller shall not be obliged to return the payment to the Consumer before it receives the goods or before the Consumer proves he/she has sent the goods back to the Seller.

Article VI – Claims Procedure
1. Only goods that have been purchased with the Seller and that are the property of the Buyer are eligible to claim.
2. In case the ownership right has not yet been passed from the Seller to the Buyer, the Buyer may, in accordance with effective legislation, make a claim only after making full payment pursuant to §151 of the Civil Code.
3. As long as the Buyer is a consumer (a natural person who does not act within the scope of own business activity, occupation or profession), a warranty of 24 months is provided for all goods offered, unless specified otherwise for the goods, and the Consumer Protection Act as well as the Civil Code shall apply. As long as the Buyer is not a consumer, the provisions of the Commercial Code and 1-year warranty period shall apply. The warranty period shall start on the date of receipt of the goods from the carrier or directly from the Seller, if the Buyer receives the goods in person on the date of their receipt.
4. The Buyer shall make a claim with the Seller immediately upon identification of a defect.
5. Liability for defects does not apply to defects caused as a result of the following use: a) if the defect was due to mechanical damage to the product caused by the Buyer, b) incorrect use of the product, in a manner deviating from the one specified in the user’s manual, c) using the goods in conditions that do not represent natural environment of the goods in terms of humidity, chemical and mechanical effects, d) neglecting the care and maintenance of the goods, e) damage to the goods by their excessive loading, f) use of the goods in contradiction with the conditions provided in the documentation, with general principles, technical standards or safety regulations or by other breach of the warranty conditions.
6. Liability for defects also does not apply to normal wear and tear of the goods (or their parts) caused by the use of the goods. Therefore, a shorter product life cannot be considered a defect and cannot be claimed.
7. Claimed goods must be sent to our address provided below. The goods must be packed appropriately, so that they are not damaged during transport and we recommend sending the goods by registered mail or as an insured shipment. The goods must be accompanied by a copy of the proof of purchase (invoice).
8. The Seller shall confirm the receipt of a claim and will issue a confirmation on making a claim for the goods to the Buyer in an appropriate form. The date of a claim is the date of its delivery to the Seller. In case a confirmation cannot be delivered immediately, it must be delivered without undue delay, but no later than together with the claim settlement document. The confirmation on claim settlement will be sent in writing.
9. The Seller shall determine the method of a claim settlement immediately, in complex cases within 3 days from the date of making a claim. In justified cases, in particular when a complex technical assessment of the goods is required, no later than 30 days from the date of a claim. After determining the method of settling a claim, the Seller shall settle a claim immediately, in justified cases a claim can be settled later. However, settling a claim may not take longer than 30 days from the date of such a claim. After expiration of the 30-day period for a claim settlement, the Buyer shall be entitled to withdraw from the purchase agreement and he/she will be reimbursed a full amount for the goods or he/she will be entitled to have the goods exchanged for new ones.
10. Rights of the Buyer when making a claim: a) in case of a relievable defect the Buyer shall be entitled to have it relieved free of charge, duly and timely. The relief method shall be determined by the Seller. The Buyer may request exchanging a defective item for a defect-free one instead of having the defect repaired, if no inadequate costs arise to the Seller thereby in terms of the price of the goods or defect severity, b) in case of an unrelievable defect that prevents the proper use of the item for a particular purpose, the Buyer shall be entitled to either have the item exchanged, or to withdraw from the purchase agreement (refund), c) a claim is deemed settled upon termination of the claims proceeding by handing over the claimed goods, by its exchanging or by refunding the purchase price of the goods, by a written request for accepting the performance or its reasonable refusal.
11. Non-existence of damage to the goods and integrity of packaging (according to the instructions when receiving the goods) shall be checked when receiving the goods, as the goods may be damaged during transport; we recommend the Buyers to unpack the goods and inspect it in the carrier’s presence. By giving a signature to the courier you declare that the packaging is undamaged.
12. This Claims Procedure is an integral part of the General Terms and Conditions and the Seller reserves the right to modify them at any time even without prior notice to the Buyer.
13. The contact address for sending the claimed goods and the establishment address is as follows: ZDA Partizánske s.r.o., Nitrianska 1701, 958 01 Partizánske, Slovak Republic. Please send the information on making a claim also to obujsa@zdapartizanske.sk.

Article VII – Alternative Dispute Resolution
On February 1, 2016, the Act no. 391/2015 Coll. on Alternative Resolution of Consumer Disputes and on the amendment and supplementation of certain acts entered into force. The objective of this act is to create a new option for Consumers to resolve their disputes with Sellers quickly, effectively, less formally and, above all, free of charge or at only minimum cost. Its purpose it to achieve a conciliatory solution or agreement between the Consumer and the Seller on dispute resolution, which upon consent of both parties, becomes a legally binding basis. In the event the Consumer is not satisfied with the manner the Seller has settled his/her claim or otherwise violated his/her rights, he/she shall be entitled to submit a proposal concerning the relevant entity.


You can find the list of alternative dispute resolution entities on the website of the Ministry of Economy of the Slovak Republic – www.mhsr.sk Annexes: No. 1 Withdrawal of the Consumer from the Agreement (within 14 days)
BUYER / Consumer first name and surname, title: .................................................................
Residence address: ..............................................................................................................
Mobile phone no.: ............................................. E-mail address: .........................................

WITHDRAWS FROM THE AGREEMENT concluded with the Seller:
ZDA Partizánske s.r.o, Commercial Register of the District Court Trenčín, file no. 19346/R
Invoice no.: .................... Order no.: ........................ Sale date: ................................
Reason for returning the goods: .......................................................................................................................................................... .......................................................................................................................................................... .......................................................................................................................................................... .......................................................................................................................................................... ..........................................................................................................................................................
Purchase price to be refunded by a wire transfer to the account: IBAN: …….................................
Date and signature of the Buyer – Consumer ...........................................................................

Upon withdrawal from the agreement, we shall refund to you all payments you have made in relation with the agreement conclusion, in particular the purchase price, including the cost of delivering the goods to you. This does not apply to additional costs, if you have selected a kind of delivery, which is different from the cheapest common delivery method offered by us. Payments will be refunded to you without undue delay, no later than 14 days following the receipt of your notice of withdrawal from this agreement. Their payment will be performed by transferring funds to the bank account specified in this withdrawal from the agreement, without charging any additional fees. The payment for the purchased goods will be made to you upon receipt of the returned goods back to our address or upon presentation of a document proving shipment of the goods back to us depending on which occurs first.

ZDA Partizánske s.r.o. l Nitrianska 1701 l 958 01 Partizánske l Slovak Republic Company ID 36325562 l Tax ID: 2020140529 l VAT No.: SK2020140529 l obujsa@zdapartizanske.sk l +421 903 582 041

 

EASY

Shoe Size 36 37 38 39 40 41 42 43 44 45 46
Foot Lenght (cm) 23,5 24,5 25 25,5 26 27 27,5 28 29 29,5 30

SOLANO

Shoe Size 37 38 38/5 39 40 41 41/5 42 43 44 45 46
Foot Lenght (cm) 24,5 25 25,5 26 26,5 27 27,5 28 28,5 29 29,5 30

Bagandže

Shoe Size 38 39 40 41 41,5 42 43 43,5 44 45 46
Foot Lenght (cm) 25,5 26 26,5 27 27,5 28 28,5 29 29,5 30 30,5

Maratónky

Shoe Size 36 37 38 39 40 41 42 43 44 45 46
Foot Lenght (cm) 24 24,5 25 26 26,5 27,5 28 28,5 29,5 30 30,5

Gameboy

Shoe Size 41 41,5 42 43 43,5 44 45 46
Foot Lenght (cm) 27 27,5 28 28,5 29 29,5 30 30,5

Simply

Shoe Size 41 42 43 44 45 46
Foot Lenght (cm) 27 27,5 28 29 29,5 30

Zipper

Shoe Size 41 42 43 44 45 46
Foot Lenght (cm) 27,5 28 29 29,5 30 30,5

Šľapky

Shoe Size 4 5 6 7 8 9 10 11 12 13 14
Foot Lenght (cm) 21 22 23 24 25 26 27 28 29 30 31 - 31,5

DON´T HAVE AN ACCOUNT? YOU CAN CREATE ONE HERE.

Na našich stránkach pre skvalitnenie služieb využívame súbory "cookies".